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How your agent’s knowledge builds

Your agent arrives ready on day one — then grows smarter with every property you add and every question your team answers. Here’s exactly what it knows, and how it learns.

Step 1: Out of the box

Pre-trained knowledge

22 topics ready before you add a single property

Qualifies leads, handles objections, routes sensitive questions — before you add a single property.

Step 2: Add your property

Dossier built automatically

152+ topics answered from your property data

Research pipeline crawls 30+ Canadian sources. Missing info is flagged as knowledge gaps for your team to fill in real time.

Step 3: Agent thrives

Knowledge compounds

230+ topics as dossier and conversations grow

Every gap your team fills is permanently added to the dossier. The agent gets smarter with every conversation.

Pre-trained on day one
Answered from your property dossier
Routed to your leasing team

What your agent knows before you add a property

These 22 question types are built into every SimpleTurn agent. No configuration, no FAQ uploads. The agent can handle these from the moment it’s deployed — because they’re about the Canadian leasing process, not about any specific building.

📝 Application process (11 types)
What documents are needed Background checks Income verification Co-signing International students Newcomers to Canada Denied applications Holding a unit Roommates & lease signing Adding someone to a lease Subletting process
💳 Financial process (6 types)
Pre-authorized debit setup Splitting rent with roommate Breaking a lease early Credit bureau reporting Rent negotiation Tenant insurance
🔑 Move-in & protected (5 types)
Move-in inspection process What to prepare before move-in Reporting issues at move-in Service animals (legally protected) Aquariums & small pets

What your agent learns when you add a property

When you add a property — whether a single address, a listing URL, or a bulk CSV upload — SimpleTurn’s research pipeline automatically builds a dossier from 30+ Canadian data sources. These question types are then answered from real data, not guesswork. Any gaps are flagged in your dashboard for your team to fill.

💡 Knowledge gaps are surfaced in your dashboard in real time — answer once, your agent knows permanently.
🏠 Unit details & layout (25 types)
Bedrooms & bathrooms Square footage Balcony & patio Floor & facing direction Flooring type Appliances included Dishwasher In-suite vs shared laundry Heating & AC type Windows & insulation Closets & storage Ceiling height Window coverings Kitchen layout Fireplace Renovations Floor plans & photos Availability & viewing Unit comparisons Furnished options
💰 Pricing & payments (20 types)
Monthly rent What’s included Additional fees Payment methods Due date & grace period Late fees Deposits required Key deposit Move-in specials Longer lease discounts Utilities metered or shared Average utility cost Rent increase history
🏢 Building amenities (25 types)
Gym / fitness centre Pool, hot tub, sauna Rooftop terrace Party & event room Concierge & hours Co-working space Package room Bike storage EV charging Dog wash station BBQ area Guest suites Kids play area Laundry room & hours Amenity booking Smoke-free status Building age & floors
🚗 Parking & storage (10 types)
Included or extra cost Underground vs surface Heated parking Spot size & assignment Second spot rental Visitor parking Storage lockers Locker size & rental
🏘️ Neighbourhood & transit (20 types)
Walk Score Nearest transit stop Subway distance Commute to downtown Grocery stores Restaurants & cafes Parks & green space Schools & daycares Hospitals & clinics Nightlife & area vibe Noise level Safety Internet providers & speeds Car-share nearby Highway access
🐾 Pet policies (12 types)
Dogs & cats allowed Breed & size restrictions Pet rent & deposit Number of pets allowed Small animals & exotic pets Pet relief areas Nearby dog parks & trails Nearby vet clinics Pet references required
🔒 Safety & security (10 types)
Security cameras 24/7 security Buzzer & intercom Key fob & entry system Fire alarms & sprinklers Fire inspection history Lock changes between tenants Parking lot lighting
📋 Building rules & policies (20 types)
Quiet hours Smoking & cannabis policy Guest & overnight policies Short-term rental (Airbnb) Home business rules Wall hanging & painting Balcony BBQ rules Musical instruments Garbage & recycling Satellite dish restrictions
🔧 Maintenance & management (10 types)
Request process Response times After-hours emergency line Management company On-site superintendent Building age & renovations Common area cleaning Known building issues

Provincial tenancy topics your agent handles without becoming a lawyer

Every SimpleTurn agent is trained on Canadian provincial tenancy law — not to dispense legal advice, but to recognise these questions immediately and route prospects to your team. This protects your PMC from liability while making sure prospects always get accurate, province-specific guidance.

Currently covers Ontario (RTA + LTB), British Columbia (MHPTA + RTB), and Alberta (RTA + RTDRS).

🛡️ Why this matters: When a prospect asks “Can my landlord evict me for getting a dog?”, a generic AI chatbot might guess an answer. SimpleTurn’s agent recognises this as a legal question, acknowledges it warmly, and routes to your team. You stay protected. The prospect gets real help.
⚖️ Provincial tenancy topics (56 types — ON · BC · AB)
Deposit limits Rent control rules Rent increase limits Withholding rent for repairs Damage deposit refunds Landlord entry rules Eviction grounds & process Notice periods Lease termination rights Dispute resolution (LTB · RTB · RTDRS) Mandatory lease forms Maintenance repair obligations Subletting rights by province Building sale & tenant rights Renovictions Application fee legality

See your agent in action

Add any Canadian property address and watch the dossier build in real time.

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